Introduction

Physical retail is very much alive, despite the influx of store closures. In 2017, more than 5,000 store closing announcements were made. However, more than 90% of retail sales are still coming from in-store. Retailers cannot change their business strategy overnight to keep up with digital commerce giants. By understanding customer trends and behaviors, retailers have tremendous opportunity to reinvent the in-store experience and ultimately boost sales. 

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Copyright 2017
Skava, an Infosys company

  • in-store and customer behavior trends
  • how Amazon competes
  • what retailers can do to rethink the role of their stores

You will learn...

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